Terms of Service

Last updated: November 10, 2025

1. Agreement to Terms

By accessing or using Indieop ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Indieop provides a platform for game developers to collect and manage player feedback through in-game forms and submission management tools.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms.

You are responsible for safeguarding the password and API keys used to access the Service and for any activities or actions under your account.

4. Subscription Plans and Billing

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring basis according to your chosen billing cycle.

  • Subscriptions automatically renew unless canceled before the renewal date
  • You can cancel your subscription at any time through your account settings
  • Refunds are handled on a case-by-case basis
  • We reserve the right to modify subscription prices with 30 days notice

5. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to the Service
  • Use the Service to spam or harass others
  • Resell or redistribute the Service without permission

6. API Usage and Rate Limits

Use of our API is subject to rate limits based on your subscription plan. Excessive use that impacts service availability may result in temporary suspension or termination of access.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Indieop and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to the content and data you submit through the Service. By using the Service, you grant us a license to store, process, and display this content as necessary to provide the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your data.

9. Service Availability

We strive to maintain high availability but do not guarantee that the Service will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Service with or without notice.

10. Limitation of Liability

To the maximum extent permitted by law, Indieop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@indieop.com